The hell you say....
I got an email from my GI doctor on sept 16 saying my outside referral for a second opinion was approved by my HMO. Basically saying, they'll call you.
TEN days later, nothing. So I call them. "Ohhhh, Mr B..... we sent you a letter. You didn't get it?"
"If I got it would I be calling you?" So they give me a bunch of information I write down. Both telephone numbers given me by my HMO were wrong. Go figure. I finally get registered as a patient in the other health system and then call my new doctor's office for a second opinion to get an appointment.
They have absolutely zero information from my HMO about me or my visit or anything. So I had to request my HMO re-initiate the whole process over again. Then the new health system needs a week to review my information. Ttttthhheeeennn I can call them and make an appointment with the new guy for my second opinion.
Just when I was starting to feel good about my HMO again, reality strikes back.
TEN days later, nothing. So I call them. "Ohhhh, Mr B..... we sent you a letter. You didn't get it?"
"If I got it would I be calling you?" So they give me a bunch of information I write down. Both telephone numbers given me by my HMO were wrong. Go figure. I finally get registered as a patient in the other health system and then call my new doctor's office for a second opinion to get an appointment.
They have absolutely zero information from my HMO about me or my visit or anything. So I had to request my HMO re-initiate the whole process over again. Then the new health system needs a week to review my information. Ttttthhheeeennn I can call them and make an appointment with the new guy for my second opinion.
Just when I was starting to feel good about my HMO again, reality strikes back.
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